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Communications Policy

Effective Date: 16 Feb 2026
Last Updated: 16 Feb 2026

This Communications Policy explains how Bot B2B, Inc. may contact you.

1. Transactional messages (no opt-in required)

We may send you non-marketing communications necessary to provide the Services, such as:

  • Account verification, password resets, security alerts
  • Service notices (e.g., downtime, critical changes)
  • Billing receipts, invoices, and payment issues
  • Support responses

You cannot opt out of essential transactional messages while maintaining an active account.

2. Marketing messages (opt-in)

If you choose to opt in (for example, by checking an optional box during signup), we may send:

  • Product updates and new feature announcements
  • Tips, onboarding content, and best practices
  • Promotions and offers

3. Unsubscribing

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting [email protected]. Unsubscribe requests are processed within a reasonable time.

4. Messaging platforms

If you interact with us through third-party messaging platforms, your communications may also be subject to the platform’s terms and settings.

5. Contact

Questions: [email protected]

Version 1 · Effective 16 Feb 2026 · Version history