Terms of Service
Effective Date: 16 Feb 2026
Last Updated: 16 Feb 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and services provided by Bot B2B, Inc., a corporation organized under the laws of the State of Delaware, United States of America (“Company,” “we,” “us,” or “our”), including at https://botb2b.ai (collectively, the “Services”).
By creating an account, clicking “I agree,” signing an order form, or otherwise accessing or using the Services, you agree to be bound by these Terms and acknowledge that you have read our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization, and “you” means the organization.
1. Eligibility (No Children Under 13)
The Services are not directed to children under 13 and may not be used by children under 13. If you are 13–17, you may use the Services only with permission of a parent or legal guardian and in compliance with these Terms.
2. Description of the Services
We provide a software platform that enables users to create, configure, and manage AI-powered bots/assistants and related integrations and tools.
AI Output Disclaimer
AI-generated outputs may be incorrect, incomplete, misleading, or inappropriate. You are responsible for reviewing and validating outputs before using them. The Services do not provide legal, medical, financial, or other professional advice.
3. Accounts and Security
You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You must notify us promptly at [email protected] of any suspected unauthorized access or use.
4. Customer Content
“Customer Content” means any data, text, files, prompts, bot configurations, instructions, or other content you (or your users) submit to the Services or connect through integrations.
You retain ownership of your Customer Content. You grant Company a limited, non-exclusive, worldwide license to host, store, process, transmit, display, and otherwise use Customer Content only to provide, maintain, secure, and improve the Services, and as described in the Privacy Policy.
Training / Improvement
We do not use Customer Content to train generalized AI models for other customers. We may use Customer Content to operate the Services (e.g., generate outputs), provide support, prevent abuse, and improve features in a way that does not make your Customer Content available to other customers.
(If your actual approach differs, adjust this section to match.)
5. Acceptable Use
You agree to comply with our Acceptable Use Policy (“AUP”), which is incorporated by reference and forms part of these Terms. If you violate the AUP, we may suspend or terminate your access.
6. Third-Party Services and Integrations
The Services may interoperate with third-party platforms and services. Your use of third-party services is governed by their terms and privacy policies, and we are not responsible for third-party services.
7. Fees and Payments
Fees, billing cadence, renewals, taxes, and other payment terms are described in our Subscription & Billing Terms, which are incorporated by reference.
8. Suspension and Termination
We may suspend or terminate access to the Services immediately if we reasonably believe you have violated these Terms or the AUP, pose a security risk, or we must do so to comply with law. You may stop using the Services at any time.
Upon termination, your right to access the Services will cease. Data retention and deletion are described in the Privacy Policy.
9. Intellectual Property
The Services, including all software, design, and non-Customer Content materials, are owned by Company and protected by law. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or attempt to extract source code from the Services.
Feedback
If you provide suggestions or feedback, you grant Company the right to use it without restriction or compensation.
10. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO COMPANY FOR THE SERVICES IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You will defend, indemnify, and hold harmless Company and its officers, directors, employees, and agents from any claim, demand, or damages (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your bots’ deployment or operation; (c) your violation of these Terms, the AUP, or law; or (d) your use of third-party services.
13. Changes to the Services or Terms
We may modify the Services and these Terms from time to time. If we make material changes, we will provide notice (e.g., by email or within the Services). Continued use after the effective date of updated Terms constitutes acceptance.
14. Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.
Venue. Except where prohibited by law, any dispute will be brought in the state or federal courts located in the State of Delaware, and you consent to their jurisdiction.
(Optional: arbitration/class action waiver — add only after US counsel review.)
15. Contact
Questions about these Terms: [email protected]
Mailing address: 131 Continental Dr, Suite 305, Newark, DE 19713, US