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Instructions home
  • Platform overview
  • Create a bot in BotFather
  • Connect a Telegram bot
  • Telegram Business: bot in your DMs
  • Connect a personal Telegram number
  • Bot settings: every field
  • Answer delay: why the bot waits
  • Notifications and CRM
  • Notifications via API (webhook)
  • Team schedule and auto-assignment
  • Handoff alerts and replies from Telegram
  • How to work with an AI agent
  • Front desk via ChatGPT or Claude
  • Connect MCP to your AI
  • What is an MCP server

BotB2B guides

Everything you need to set the platform up on your own: step-by-step instructions with real screenshots. Start with the scenario that matters most, or pick a guide from the tree on the left.

AI replies in TelegramCreate a bot in BotFather, connect it to BotB2B and let AI answer customers around the clock.Connect Telegram Tune the botScenario blocks, AI model, reply delay, schedule and reactivation of silent customers.Open bot settings Bring in the teamDuty schedule, auto-assignment and handoff alerts you can answer straight from Telegram.Set up the team

All guides

Getting started

  • Platform overview

Telegram

  • Create a bot in BotFather
  • Connect a Telegram bot
  • Telegram Business: bot in your DMs
  • Connect a personal Telegram number

Bot setup

  • Bot settings: every field
  • Answer delay: why the bot waits
  • Notifications and CRM
  • Notifications via API (webhook)

Team

  • Team schedule and auto-assignment
  • Handoff alerts and replies from Telegram

AI Staff

  • How to work with an AI agent

MCP

  • Front desk via ChatGPT or Claude
  • Connect MCP to your AI
  • What is an MCP server

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