Communications Policy
Effective Date: 16 Feb 2026
Last Updated: 16 Feb 2026
This Communications Policy explains how Bot B2B, Inc. may contact you.
1. Transactional messages (no opt-in required)
We may send you non-marketing communications necessary to provide the Services, such as:
- Account verification, password resets, security alerts
- Service notices (e.g., downtime, critical changes)
- Billing receipts, invoices, and payment issues
- Support responses
You cannot opt out of essential transactional messages while maintaining an active account.
2. Marketing messages (opt-in)
If you choose to opt in (for example, by checking an optional box during signup), we may send:
- Product updates and new feature announcements
- Tips, onboarding content, and best practices
- Promotions and offers
3. Unsubscribing
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting [email protected]. Unsubscribe requests are processed within a reasonable time.
4. Messaging platforms
If you interact with us through third-party messaging platforms, your communications may also be subject to the platform’s terms and settings.
5. Contact
Questions: [email protected]