AI assistant for customers: set it up from your own AI

Claude, ChatGPT, Cursor or Claude Code connect to BotB2B and build your front-desk assistant for you: they study past conversations, configure it, test it and launch it on your site and in messengers.

  • Studies the account history and tunes itself on your past conversations
  • Runs tests as different customer types — you see the answers before launch
  • Routes leads wherever you say: CRM, Telegram, a spreadsheet
  • Works in Telegram, WhatsApp, Instagram, Messenger and on your website

Just type it in the chat

Paste them into the chat — the AI will call the right tools itself

BotB2B
Studied 312 dialogs over 3 months: the tone is friendly, 78% of the questions are price and lead time. Created the assistant, filled the knowledge base and ran 6 test customers — two answers were weak, already fixed.

What it can do

The Front Desk connector: bots, dialogs, leads, knowledge base and channel setup.

  • Learning from historyThe AI reads the account's past conversations and derives the tone of voice, the common questions and the answers.
  • Knowledge baseBuilds the assistant's knowledge base — prices, terms, answers to frequent questions — and keeps adding to it.
  • Tests before launchRuns dialogs as different customer types — the impatient one, the meticulous one, the unhappy one — and shows you how the bot answers.
  • Lead routingConfigures where requests land: the platform CRM, your own CRM, notifications in Telegram.
  • Launch across channelsTelegram, WhatsApp, Instagram, Messenger, the website widget — one assistant on every line.
  • Review and retrainingReads the dialogs regularly, finds weak answers and fixes the settings — the bot gets better every week.

What you'll be able to do

BotsDialogsLeadsKnowledge baseChannels and integrationsCRM

Works inside your AI

One URL — any MCP client. Pick yours:

ClaudeClaudeAnthropic's chat assistantHow to connect ChatGPTChatGPTOpenAI's chat assistantHow to connect CursorCursorAI code editorHow to connect Claude CodeClaude CodeAI agent in your terminalHow to connect
Data protection

Your customers' data stays under your control

You shouldn't hand chat histories and customer data to an external AI as-is. BotB2B sits between your AI and your accounts and takes data protection on itself.

Data stays on the platformConversations, leads and integration keys live on BotB2B servers, not inside third-party plugins.
Personal data is maskedPhone numbers, emails and customer contacts are replaced with masks before anything is sent to an external model.
Your keys never leaveThe AI gets access via OAuth, not through your API keys. Revoking it takes one click.
Only the accounts you pickDuring the connection you choose which accounts and integrations the AI can see.

That is why customer conversations are worth connecting to an AI through a platform built around data protection, rather than directly.

Want it done for you?

The BotB2B AI manager will build and run the assistant itself: setup, tests, launch and weekly review — without you in the routine.

See the AI manager

Frequently asked questions